We always try and do our best for our customers - even if that means that we sometimes have to advise them that the car seat that their child arrived in is the safest place for that child to be due to their weight and height. We are primarily interested in safety for children.

Here's what some of our customers say :- 

2019

August 

Hi There,

Just wanted to email to say how impressed I was with the service I received from yourselves. I also absolutely love the carseat, and feel I definitely made the right choice. 

I just wanted to thank you for the fast service, the constant email updates and the free delivery. I'd happily recommend you to friends and family. 

Kind regards, Suzanne 

July
Really pleased with the service and price we got here. Staff knew the products inside out and were very attentive, friendly and honest (no upselling to first-time parents etc). We had an underwhelming experience with the usual suspects on the high street, so this place was a breath of fresh air by comparison! We intend to go back when the time comes to update and replace what we bought once the little one has outgrown it :). Andy

June
We went in to check if we needed to get a new car seat for our little one. The gentleman who works here couldn't be any more helpful. He immediately told us that we didn't need to get a new one yet as our little one has growing room left in his current one. We enquired about the next seat and he provided lots of really good advice. Will definitely be returning.

May 

"We went in to check if we needed to get a new car seat for our little one. The gentleman who works here couldn't be any more helpful. He immediately told us that we didn't need to get a new one yet as our little one has growing room left in his current one. We enquired about the next seat and he provided lots of really good advice. Will definitely be returning. - Jon."

February
"Great knowledgeable friendly staff with no pressure, just interested in finding the best seat to suit you. Can't fault them and so much better than the kind of service you get in a chain store. - Dave."

January

"This place is amazing. Knowledgeable and friendly staff and competitive prices. Can't rate it highly enough. - Simon."

2018

October

"After researching for hours online and being none the wiser we decided to pop in here and get some advice. The man working there was so friendly and helpful and we got a great car seat and shown how to fit it properly. I'm so glad we went. - Linzi".

July

"Great place, very helpful staff. - Iza ".

June 

"I’ve just received my Out n about double pushchair that I only ordered yesterday!! I didn’t pay for next day delivery so I’m super impressed. I’m also pleased that not only was the rain cover included but also the basket for under the buggy. All for a very competitive price. Many thanks - Milly."

January

“Very knowledgable and able to give great advice to find the right seat for our car. Much better than chain stores where staff are given a short training session. Fitted the seat and explained to us how to fit it ourselves. Have recomended them to all our local friends. Many thanks Helen" 

2017

October

“"Excellent Honest Helpful Service - We have bought a number of car seats and pushchairs from John at Pushchairs and Car seats. We have had great service every time! John is so knowledgeable and very happy to give you an honest opinion, which I really value. He has been on hand with any issues or questions following the purchases and always happy to help! Can't recommend this shop highly enough!" - Faye Jones

“"Brilliant Service"We bought our OutnAbout and original car seats just before Charlie and Sissy were born in 2013. We learned an incredible amount, these people are geeky about safety and really know their stuff. And if it all seems too complicated, just ask. They won't make you feel silly and explain the operation of their products in easy and understandable ways. And they are honourable and trustworthy. In subsequent visits they could have sold us stuff we simply didn't know we didn't need (out of ignorance) and we left empty handed - on their advice. Terrific company, terrific people. Worth the journey, worth every penny. Member review by Gary Fitzgerald - Father of 3 and a half year old twins" 

“Great price and speedy delivery! - Delighted with price of new pushchair, not to mention the speedy delivery. Would definitely recommend and return for future purchases.- Maw" 

July

“Excellent experience - Excellent experience. I just wanted to say thank you to rachael and her team for the fantastic help and advice with buying our car seat and pushchair. Excellent service and perfect advice that you can only get from an independent business! Knocks the spots off any of the "so called specialist chains" that we have tried. I would highly recommend this store. Thanks again. Claire." 

“I ordered a mountain buggy duet from here really pleased with the service super fast delivery & excellent value for money, I would definitely buy from here again . One happy mummy :))- Happymum6 " 

June

“Great Little Store - We needed a stage 3 car seat for our little girl and popped in today to see what the options were. I was very impressed with the range of seat for all stages on display and not just the brands you see in major retailers. We were able to look at and try out four different seats, though the final decision was down to a little girl who knows her own mind. A great hidden gem which is well worth a visit. - Lisa" 

2016

September

““Excellent customer service” - Ordered an ISOFIX base and accompanying seat as it was by far the best price I could find. The site produced an error when checking out via Paypal, so I called up to confirm that it had gone through, and the man noted that the colour I'd ordered seemed to be out of stock. I mentioned that I'd also been looking at another (slightly more expensive) colour so he offered to send that out instead for the price I'd already paid. I was very pleased and both items arrived very promptly. Unfortunately there was an issue with the sunshade on the seat, but we couldn't return it because our baby had been born early and we were already using it! To their credit they were more than happy to arrange a replacement shade and have already shipped it out to me. Overall, fantastic customer service, good selection and prices, and speedy delivery. I'm more than happy to recommend them to anyone. - Max" 

June

“excellent fast service” - ordered the day before and it arrived next day and I hadn't even paid for next day delivery. Rang prior to ordering and asked if they had a certain colour in stock. All came packaged well. I was a bit unsure about ordering a car seat online having only found them on google, but I will be buying from them again, soon. Definitely recommend." - Morgan 

March

“Really excellent service - Really excellent service. Item I ordered was out of stock. Had an email the day after ordering informing me of this and offering an alternative which I did not want. Also, needed the item by a nearby specific date. Received my purchase by date I specified and the delivery service fantastic. Received notification by txt 24hrs before delivery and given an hour window the day of delivery again by txt. Item purchased was extremely well packaged giving maximum protection. I would not hesitate to buy from this company again." 

February

“Just to say thank you so much for a marvellous service! So glad I came across this shop! The delivery arrived today and we are looking forward to unpacking all the boxes tomorrow! I have emailed my pregnant colleagues to recommend your website in case they are in need of pushchairs and car seats too! Thanks again! It is rare to find a company with such good service and prices! - Katherine" 

2015

October

“Pushchairs and Car Seats were so helpful with our two car seats after we put them into our new car. Their knowledge, help and time in making sure the seats were safe was invaluable and greatly appreciated. Customer service was really superb. They explained things clearly and seemed to have genuine concern that the seat were fitted correctly." 

August

“After having some trouble with another company I stumbled across Pushchairs and Car Seats. A quick call to check stock and they have got the item out of the warehouse before i had placed my order! Received notification of dispatch almost immediately. Great service and highly recommended!" 

July

“I have used this company twice now and both times I have been more than pleased with the customer service provided. The delivery of my first order was delayed but they contacted me immediately to advise me of this and kept in contact to advise me of the delivery date. I would be more than happy to recommend them to anyone." 

June

“Friendly, competent, helpful and co-operative. Any queries are always dealt with swiftly and helpfully." 

May

“I was very happy with the quick and easy to use service that I got. The customer service team were very helpful and made the purchase very easy" 

April

“Very friendly and helpful customer services that helped swiftly with additional questions and stock items. Very highly recommended." 

“Brilliant service thanks" 

March

“Great website. Got all the products I wanted at a super price. Support team were great too keeping me up to date on progress of my order." 

February

“Very happy so far with communications, received emails quickly and also spoke direct on the phone. Awaiting delivery." 

“First time I am using the site. I was very pleased to find a decent rear facing car seat for a uk online retailer and the little videos demonstrating the installation procedure was very helpful. The website was easy to navigate, but looks a little messy. As a first time user, it is hard to comment on the service until receipt of delivery." 

January

“This is the third purchase I have made from you. I have previously been into the showroom to purchase car seats, but as I know exactly which one I want this time I used your website. Very helpful people in shop, great selection on website and well priced compared to other online retailers and big shops eg. John Lewis/Kiddicare etc. I always recommend you to friends." 

“Hi, Generally very easy to find what I was after but I don't think I could find a way of filtering by manufacturer to narrow down the search options which would have made things a little easier. Otherwise, very happy." 

“I am amazed how fast it was to order this car seat online! I also love the fact that we got a quick response to our query online. Thanks!" 

2014

December

“First time I am using the site. I was very pleased to find a decent rear facing car seat for a uk online retailer and the little videos demonstrating the installation procedure was very helpful. The website was easy to navigate, but looks a little messy." 

“Very happy so far with communications, received emails quickly and also spoke direct on the phone. " 

November

“Very easy order process and great prices" 

“A very good company. Excellent customer service. Quick delivery and product was as advertised. Will definitely use again. Thanks" 

October

“Good seller!" 

“I spoke with customer service before placing my order online. They were great and thus far I would highly recommend!" 

2014

September

“Very knowledgeable and friendly staff both in store during a visit and via email once we placed our order. Will definitely be visiting again!" 

“We visited the showroom while expecting our first babies and was extremely impressed with the helpfulness of staff and their extensive knowledge of their products, being able to show use exactly how to use them, folding up and converting pushchairs. Enabled us to select suitable products for our twins (we went in knowing NOTHING about pushchairs, carseats)Can't recommend enough and a bonus that we get a TAMBA 10% discount." 

August

“Fantastic service from the guys on email, great price, quick responses, really impressed." 

“Extremely helpful informative and efficient staff- would definitely recommend. Busby" 

“Excellent service, competitive prices and they offered a 10% Tamba discount. Customer service was fantastic, I'll definitely be ordering from them again. Ellie" 

July

“Very knowledgeable and friendly staff both in store during a visit and via email once we placed our order. Will definitely be visiting again! " 

“We called to check delivery time and ask a specific question regarding the car seat we ordered. Received good telephone customer service. " 

“Always helpful and friendly staff in shop. Website easy to use." 

June

“I called the vendor who was very knowledgeable about seats - worth going to a smaller specialist agent to make this purchase. very happy." 

“Very easy purchase came to the shop to get a car seat for 1st son, so happy with the recommendation that able to buy online for 2nd son. Fab." 

“Easy website to purchase from. That said, I knew exactly what I was looking to buy and came straight to the page from a Google search. I learned a lot for my own website from you. Thank you for that too..." 

“I have 3 kids and have purchased all my car seats from Pushchairs and Car Seats as they are extremely helpful. " 

“Cheapest pushchair price I have seen online for this specific make and model " 

May

“Just to let you know that the raincover for the car seat arrived yesterday. Thank you very much. It was a pleasure dealing with you and my daughter is also very pleased with all the items, Kind Regards Ulrike " 

“Very pleased to find these highly-rated products at a great price! Looking forward to receiving them and putting them to use, Ellie " 

April

“Just wanted to say thank you for the wonderful service we received today when buying our BeSafe izi combo x3 car seat. We could not have been made more welcome and made to feel at ease, your advice and professionalism was second to none. We are entirely confident we made the right choice, and your help with installation was thorough and extremely useful. We will be recommending you to everyone! Thanks again!, " 

2014

March

“Simple site, easy to use. Pleased they offer tamba members a discount" 

“I am so impressed with this company! Very easy ordering process at a very competitive price, it was despatched straight away and the order tracking was fantastic - I knew within an hour when it would be delivered. It arrived in perfect condition too, thank you!" 

2014

February

“Good value for money website" 

“VERY helpful as we are shipping the car seat to Australia." 

“Jon was very helpful. He made sure the item was delivered to an address in france, without any problems.The delivery was very quick.even with exchange rates, the item was the cheapest i could find anywhere in europe." 

2014

January

“Good helpfull staff - The staff are helpful and give good fitting advice." 

2013

December

“Very helpful staff - Very cheap and very good service would definitely use again." 

2013

November

“only just found the site,really good :)”. 

“Definitely worth looking to see if it's cheaper than any where else, plus the free delivery saved us even more.”. 

2013

October

“I was really pleased with the extra care and level of service the customer service team provided today and will definitely come back and recommend the retailer.”. 

“Great company with a fantastic range of products, Have been struggling to purchase the correct products so was brilliant to get all 'under one roof'! and with absolutely clear and to the point descriptions making me 100% confident that the product is correct for my model of pushchair.”. 

“excellent discounts and value for money”. 

“Great service, great pushchair very happy customer”. 

“Great customer service. Excellent advice and swift processing of my order. Will be shopping again”. 

2013

September

“excellent experience. Really pleasant charming staff”. 

2013

August

The staff are helpful and give good fitting advice. 

2013

July

Could not have been more helpful! Stayed late with no notice after spur of the moment visit. No pressure to decide there and then on a seat choice.Incredibly helpful and patient and offered to deliver in person after visit. Many Thanks.

2013

June

Very Highly Recommended. Excellent customer service. 

I would just like to say how professional the service was and the free next delivery to my work address made all the difference with my order. The customer service when ordering by telephone was first class, the lady I spoke to was polite and very happy to receive my order. Products delivered are exactly what I ordered. 

2013

May

Great to be able to change delivery date by text.

2013

April

Delivery was delayed due to pushchair being out of stock but I was emailed very quickly to offer an alternative, money back or wait for stock. I am very satisfied with this service and would highly recommend the site to friends.

2013

March

It's the third or fourth time we've visited Pushcairs & Car Seats for advice or purchases - they're the only place we've ever bought our car seats from and the only place we envisage buying them from going forward. We'd just like to say how much we appreciated their fantastic service - on each visit we've paid them, they have always been patient and charming, even when we haven't been there to purchase anything. Not only that, but they always seem focused on finding the best seat for our children / car combination, rather than on encouraging us to buy the most expensive thing that they stock. We'd also like to add that it's so refreshing to be sold a product by someone with expert knowledge of that product, particularly when that product is as important as a safety seat for children. 

2013

February

Good quality car seat. Internal speakers and cable to plug into the DVD player on long journeys are excellent as the driver is not subjected to 2 hours of childrens DVD's. Seats are comfortable and recline for longer journeys. Headrest inflates, so can be adjusted to suit each child. Cover is easily cleaned. Delivery was quick, only 2 days after placing the order. 

2013

January

Spoke to a customer service advisor on the phone as I had some queries regards the pushchair i wanted to buy as it had to service 3 children newborn to 2 and a half, all my questions were answered, got an unbelievable price, it almost seemed to good to be true. Really fast delivery, just what I wanted and finally a pushchair that works for me. Will absolutely be a returning customer and will also recommend friends, thank you very much. 

2013

January

I bought a Baby Jogger city mini 2012 edition from them. The price was the best on the web and in shops and also they had an excellent deal which included the rain cover and footmuff.The staff I spoke to on the phone and via e mail were all very friendly and helpful. Delivery was very fast and I love my new pushchair! Highly recommended. 

2012

December

A brilliant site which stocks the best products. The thing that really makes a difference, though, is the personal touch. The staff give the best advice on what car seat or pram, etc. would suit you best - they are amazingly well informed and really seem to want to help you and make sure you buy what's best for your personal situation - not just sell you the most expensive option! They're happy for you to visit the showroom and look at all the different options, which I think is invaluable when you're buying something like this that you'll be using every day, and probably spending quite a lot of money on. If you visit, they'll really spend time with you, so you can see what it feels like to use the pram or carseat, and have all the extra features explained to you in detail - brilliant, and something you really miss if you buy online without getting a chance to try things out first. That said, their online ordering service is also really good, and the prices competitive.

2012

November

Bought a forward-facing car seat - product was exactly what I was looking for and v good quality. Service was excellent - phoned me to note that the colour was not yet available and did I want to switch or wait, called when seat had arrived and installed it that evening. Very happy overall.

2012

October

Whilst I was aware that I could order online, I had a query about the delivery. We wanted to make sure that we had it by next day and their standard delivery said 1-2 days but could pay an amount to ensure next day. The person I spoke said that I would get it the next day so no need. First tick! I then offered to go back and order online bu the person I spoke to was more than happy to go through the order over the telephone. Second tick! We also got a great discount too, on an already discounted product, so, Third Tick! Straight after the telephone conversation (which was a very courteous and friendly conversation) we received email confirmation. By 4pm that day, I received a text from the courier saying that they were due to deliver next day. Next morning received a text with my hour slot and it was delivered within that time frame. Fourth tick! The whole amount of time from order to delivery was 26 hours. Big huge massive fifth tick!! And to top it all, the pushchair (Out N About Double) is absolutely superb - so easy to set up and went out for a walk with it across the fields straight away. One of the twins was asleep within 5 minutes so that gets another huge sixth tick!! I cannot recommend them enough. So nice to receive good service from companies nowadays and to have an actual telephone conversation with someone who doesn't make you feel as if you're taking up their time by not ordering online. So thank you thank you thank you!!

2012

September

Spoke to a customer service advisor on the phone as I had some queries regards the pushchair I wanted to buy as it had to service 3 children newborn to 2 and a half, all my questions were answered, got an unbelievable price, it almost seemed to good to be true. Really fast delivery, just what I wanted and finally a pushchair that works for me. Will absolutely be a returning customer and will also recommend friends, thank you very much.

2012

August

I would just like to say how pleased I am with my twin city mini 2012 model pushchair, could not believe how good the price was I think I checked every site and their price was by far the best plus I had a free raincover. After reading the good reviews for this company I telephoned with my order excellent customer service I was told that delevery was next day (sat) I said Tuesday would be best so Tuesday morning I had an e.mail to say the pushchair would be delivered between 9.20 and 10.20am it was deleiverd before 9.30 AMAZING SERVICE, would definitely use this company again and would recommend them to friends and family. Thank you for your amazing service.

2012

July

I bought a Baby Jogger city mini 2012 edition from them. The price was the best on the web and in shops and also they had an excellent deal which included the rain cover and footmuff. The staff I spoke to on the phone and via e mail were all very friendly and helpful. Delivery was very fast and I love my new pushchair! Highly recommended.
Imogen

2012

June

These guys are the experts. What could be more important than the right choice of car seat, and a buggy that will really suit the way you live? I found the help available both online and over the phone to be very informative. I was patiently taken through all pros / cons of a very technical car seat system -- and was so impressed that I ended up ordering everything possible from Pushchairs & Carseats. Despatch was instantaneous, and I would recommend them highly.
Imogen

2012

May

Hi, I just wanted to e-mail to say how impressed I am with the service I have received from you. I placed my order yesterday, received an e-mail and text yesterday evening to say when my order would be delivered then a text and e-mail today to say what time. I am so impressed this has been one of the best if not the best service I have received when purchasing something online. I nipped out to my mums and while out received a call from the delivery man who told me not to worry and drove to my mums to drop the package off. I will defiantly use your site again and recommend you to my friends. Thank you so much, I'm one very impressed customer. "
Lee-Anne

2012

April

Hi there, I just wanted to say how impressed I've been with your service. I ordered the My Carry Potty yesterday and received it this morning. I'm sure you know but I was kept updated and it was delivered within the specified times! Totally impressed. Think my son was too as he christened his new travel potty immediately!! "
Thanks again.Emma

2012

March

Many thanks for your help and advice when I enquired about and purchased the pushchair. I received an e-mail informing me of the delivery time, and it arrived exactly when promised. Thank you for your wonderful service,"
Ann

Our Showroom Is Open
Monday - Saturday 9.00am to 5.00pm

Contact

01491 821877
Please be patient as we may be busy in the showroom.

Dorel-Titan-xmas1-4681.jpg